ivibet1 Privacy Policy

ivibet1 ("ivibet1," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who accesses or uses the ivibet1 platform at ivibet1.net (the "Platform"). This Privacy Policy describes how ivibet1 collects, uses, stores, shares, and protects personal data in connection with your use of the Platform and all associated services.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the data privacy guidelines issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, ivibet1 also adheres to the data protection requirements of PAGCOR's regulatory framework.

By registering for an ivibet1 account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the Platform.

This Privacy Policy should be read together with ivibet1's Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

ivibet1 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

ivibet1 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or PAGCOR regulations (for example, responsible gaming self-exclusion records).

We collect personal data directly from you when you register, make deposits or withdrawals, contact support, or use the Platform. We also collect certain technical and usage data automatically through cookies and similar tracking technologies, as described in Section 8.

ivibet1 uses your personal data only for the purposes for which it was collected and for compatible purposes permitted under the Data Privacy Act of 2012. The primary purposes for which we process your personal data are:

• Account Management: To create, maintain, and administer your ivibet1 account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to ivibet1's games, promotions, bonuses, and all other Platform features.
• Financial Transactions: To process deposits, withdrawals, and refunds in Philippine Peso (₱) via your chosen payment method (GCash, PayMaya, bank transfer, or debit card).
• KYC & AML Compliance: To verify your identity, age (21+), and the source of your funds in compliance with PAGCOR's Know Your Customer and Anti-Money Laundering requirements.
• Responsible Gaming: To monitor gameplay patterns, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer Support: To respond to your enquiries, complaints, and support requests in a timely and effective manner.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct on the Platform.
• Legal & Regulatory Compliance: To comply with our obligations under Philippine law, PAGCOR regulations, and any lawful requests from Philippine government authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the ivibet1 Platform.

ivibet1 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Philippine Data Privacy Act of 2012, ivibet1 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and ivibet1 (i.e., the Terms & Conditions), including account management, game access, and financial transaction processing.
• Legal Obligation: Processing is required to comply with ivibet1's legal and regulatory obligations under Philippine law, including PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) requirements, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for ivibet1's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform analytics — provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, ivibet1 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ivibet1 does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (e.g., GCash, PayMaya, and Philippine banks), KYC verification providers, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on ivibet1's instructions and in compliance with the Data Privacy Act of 2012.
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law or in response to a lawful request.
• Game Software Providers: Certain technical data (such as session identifiers and game logs) may be shared with our licensed game software providers for the purpose of game operation, fairness auditing, and dispute resolution.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of ivibet1's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• Legal Protection: We may disclose personal data where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of ivibet1, our players, or the public.

Where personal data is shared with service providers located outside the Philippines, ivibet1 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

ivibet1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data & KYC Records: Retained for a minimum of five (5) years from the date of account closure, in compliance with PAGCOR licensing requirements and the Anti-Money Laundering Act.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the AMLC and Bureau of Internal Revenue (BIR) regulations.
• Customer Support Communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year after withdrawal of consent, as evidence of compliance.
• Technical & Usage Logs: Retained for twelve (12) months from the date of collection, unless required for longer periods for security investigations.

Upon expiry of the applicable retention period, ivibet1 will securely delete or anonymise your personal data in accordance with NPC-approved data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

ivibet1 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the ivibet1 Platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored in ivibet1's databases is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to ivibet1 personnel and service providers who have a legitimate need to access it. All access is logged and audited.
• Two-Factor Authentication: ivibet1 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised access.
• Regular Security Audits: ivibet1 conducts regular internal and third-party security audits and penetration testing to identify and remediate vulnerabilities.
• Incident Response: ivibet1 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, ivibet1 will notify the NPC and affected players in accordance with the Data Privacy Act of 2012.

While ivibet1 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your ivibet1 login credentials and for ensuring the security of the device you use to access the Platform.

ivibet1 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, remember your preferences, and analyse how the Platform is used. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in to your ivibet1 account and security cookies that help prevent fraudulent activity. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences (such as language settings and display preferences) to provide a more personalised experience on ivibet1.
• Analytics Cookies: Used to collect anonymised information about how players use the Platform, including which pages are visited most frequently and how players navigate between pages. This data helps ivibet1 improve the Platform's performance and user experience.
• Marketing Cookies: Used to deliver relevant promotional content and bonus offers to you based on your interests and gameplay history. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the ivibet1 Platform — in particular, disabling strictly necessary cookies may prevent you from logging in to your account.

ivibet1 does not use cookies to collect personal data beyond what is described in this Privacy Policy, and we do not share cookie data with third parties for their own marketing purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ivibet1:

• Right to Be Informed: You have the right to be informed about how ivibet1 collects and processes your personal data, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data ivibet1 holds about you, together with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data ivibet1 holds about you. You may update certain account information directly through your ivibet1 account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ivibet1's legal retention obligations under PAGCOR regulations and the AMLA.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to ivibet1's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that ivibet1 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact ivibet1's Data Protection Officer using the contact details provided in Section 13. ivibet1 will respond to all data privacy requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

The ivibet1 Platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR's age restriction requirements for online gambling in the Philippines. ivibet1 does not knowingly collect personal data from individuals under the age of 21.

If ivibet1 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to PAGCOR as required by our licensing conditions.

If you are a parent or guardian and believe that your child under 21 has registered on the ivibet1 Platform or provided personal data to us, please contact our Data Protection Officer immediately using the contact details in Section 13. We will take prompt action to investigate and, where confirmed, delete the data and close the account.

The ivibet1 Platform may contain references to third-party services, such as payment processors (GCash, PayMaya, and Philippine banks). When you access third-party services, you leave the ivibet1 Platform and are subject to the privacy policies and terms of those third parties. ivibet1 is not responsible for the privacy practices or content of any third-party services.

ivibet1 recommends that you review the privacy policies of any third-party services you use in connection with your ivibet1 account, particularly your chosen payment provider, before providing them with your personal data.

ivibet1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulations, or NPC guidelines. When we make material changes to this Privacy Policy, we will notify registered players via the email address associated with their account and display a prominent notice on the Platform.

The date of the most recent revision is indicated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how ivibet1 protects your personal data. Your continued use of the Platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes.

ivibet1 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ivibet1, please contact our DPO:

Data Protection Officer — ivibet1
Email: [email protected]
General Support: [email protected]

Our DPO is available Monday to Friday, 9:00 AM to 6:00 PM Philippine Standard Time (PST). For urgent data privacy matters — such as suspected unauthorised access to your account or a potential data breach — please contact our 24/7 live chat support through the Platform after ivibet1 login.

If you are not satisfied with ivibet1's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.